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FAQ

As an experienced international shipper, we handle all necessary customs documentation for your shipments. However, please note that customs duties and taxes are the responsibility of the recipient and are not included in our shipping rates. We can provide estimates of potential customs charges upon request, but final amounts are determined by the customs authorities in the destination country.

Yes, we offer shipping insurance to protect your valuable items. Basic coverage is included in our standard shipping rates, but we recommend additional insurance for high-value items. You can purchase extra coverage during the booking process or by contacting our customer service team.

Delivery times vary depending on the destination and service level chosen. Express shipments to major cities typically arrive within 1-3 business days, while standard shipping can take 5-10 business days. Remote locations may require additional time. Please note that customs clearance can sometimes cause delays beyond our control.

Our shipping rates vary depending on the destination, package size, weight, and chosen service level. We offer competitive rates for both individuals and businesses, with discounts available for high-volume shippers.

You can easily track your shipment on our website using the tracking number provided in your shipping confirmation email. Simply enter the tracking number in the designated field on our homepage, and you'll receive real-time updates on your package's location and estimated delivery date.

Quick Shift Express ships to over 200 countries and territories worldwide. Our extensive network allows us to reach even the most remote locations. For a detailed list of destinations, please visit our website or contact our customer service.